dte energy customer service representative

DTE Gas will not perform repairs under the following conditions: For the repair of conditions that preexist the effective of the customers enrollment in the selected plan. In fact, 85 percent of the natural gas used in our country is produced in the US. energy Cancellation of Electric Line Protection will be effective the date we receive your notification. The customer has provided a copy of a paid-in-full work order/invoice to Home Protection Plus for review. The approved reimbursements will not exceed amounts as established in “Fixture Upgrade” section. This eliminates the need for temporary service installation. The mailing address of DTE Energy Company’s principal executive office is One Energy Plaza, Detroit, Michigan 48226-1279, and its telephone number is (313) 235-4000. Home Protection Plus does not include coverage for appliances or systems used at commercial properties or residences used as businesses, including but not limited to day care centers, fraternity/sorority houses, adult care and/or nursing homes. Both countries have abundant supplies of natural gas. Appliances: Heat exchangers; cracked/ruptured boiler (steam or hot water); “tankless” or instantaneous water heaters; appliance cabinetry; window air conditioners; mini split A/C unit; any unit not connected to duct system; ruptured hot water tanks; water heater flushing; compressors or sealed system repair/replacement (for central A/C units, refrigerators and freezers); evaporators, evaporator pans and line sets; all transmission repairs for clothes washers and dishwashers; clothes dryer steam function; appliances used in commercial applications. may include, but is not limited to, customer name, address, account number, services provided, and energy usage. We will pay for Covered Services up to $500, materials and labor inclusive, during each calendar year following the first day of Service initiation, provided that the request is made during the term of this Agreement and you have paid for the Service in accordance with this Agreement. If the customer does not designate the covered water heater, the default water heater shall be deemed to be the water heater serving the main/first floor of the dwelling, or whichever water heater DTE determines to designate as the covered water heater, in DTE’s sole discretion. Google Business Please refer to the State Disclosures section of this Contract for any added requirements in Your state. Found inside – Page 36Importantly , this plan enables us to burn coal more cleanly and to continue using a low - cost source of generating electricity for our customers . " PR Newswire : " DTE Energy Environmental Project Will Create 900 Jobs ” ( 8 December ... (6) Access for repairs or replacement of non-covered items will result in additional charges. If you have prepaid your annual fee in full and DTE Gas cancels the Contract without cause prior to the end of the Contract Year, you may receive a prorated refund of the fee. And we guarantee that quality with a 5-Year Unlimited Mileage Warranty*, so you can enjoy the things you love in life, without having to worry about your car. These services are not regulated by the Michigan Public Service Commission. Repair service programs may be available from another provider. It's ideal for customers who want overhead clearance for a pool, deck or patio. Make the connections in your meter and at the power source. Last Name. Certain features of these services may not be available on or compatible with all Product types. Through our grant programs, we support institutions and organizations that strengthen and enhance the communities we serve. For all equipment or parts provided by you, you assume sole responsibility for any warranty action, and we make no warranties whatsoever, but hereby assign to you all applicable manufacturers’ warranties, which may vary by manufacturer and are strictly limited per the express terms and conditions as outlined by that manufacturer. We may choose to offer discounts and also promotions from time-to-time under this Service Contract valued up to the limits regulated under state law. You understand that we are providing you with this Service for which you expressly agree to indemnify and hold us, our parent corporation, together with all of our and our parent corporation’s officers, directors, agents and authorized independent electrical contractors harmless from and against any and all liability for claims, loss, damage to any personal or real property or injury (including emotional) or death to any persons, unless such loss, damage, injury or death is the direct result of our sole negligence. If you choose to hire the authorized independent electrical contractor to perform the noncovered item repair, you are solely and completely responsible to pay the authorized independent electrical contractor directly for all noncovered items rendered. Middle East. Electric Line Protection is an electrical service plan that provides access to our approved network of independent electrical contractors for installation, repair or, at our option, replacement of certain home electrical components and circuits that wear out or become damaged as a result of normal use. During the coverage term, We also may provide You with other services specific to Your Product(s). Azure Power Energy Ltd’s $414 Million Green Bond Issuance. Need electric service for a new construction project? DTE Energy Alternative; Michigan Gas Utilities; SEMCO Gas Alternative; New Jersey. Use or misrepresentation of any of ICF and or its licensors’ logos, designs, images, photographs, slogans, trademarks or service marks in conjunction with the external links is not permitted. (3) When a customer chooses to obtain a non-covered service from either an authorized service contractor or an independent source, DTE Gas will not assume responsibility for the cost of those repairs. If you are not our utility service customer, all charges for the Service will be made available to you under separate billing arrangements. Coverage includes only those items stated as covered (see What is Covered section for specific details). As plant layers decompose deep under the earth’s surface, they are exposed to heat and pressure. If you need further assistance, call us at 1-800-ESOURCE (1-800-376-8723) Monday through Friday, 9:00 a.m. to 5:00 p.m. MT, or contact customer service. Homes with more than one furnace, central air conditioning, or water heater must purchase coverage for each additional appliance. If you need further assistance, call us at 1-800-ESOURCE (1-800-376-8723) Monday through Friday, 9:00 a.m. to 5:00 p.m. MT, or contact customer service. A GreenBacks Cash Option Benefit will apply to only those covered appliances, as based on the Home Protection Plus service package selected by the customer at the time of enrollment or renewal in the program. No service call charges. This information helps in calculating available fault current. During the consultation process, our representative will discuss how you can reduce costs by digging your own trench. If you have not had service, you may request termination at any time. Upon request, appointments will be arranged for either Home Protection Plus service personnel or an authorized service contractor to provide covered services in accordance with the terms and conditions as described herein and as long as the covered appliances, fixtures and systems: For the Whole Home Deductible Plan, a $75 Deductible will be collected by credit card at the time that the service call is placed with the call center for customers enrolled on the Whole Home Deductible Plan. Great customer service! Only one cash benefit for the same appliance type will be paid in a 12-month period. The Program Administrator shall also have the right to terminate the Program on 30 days’ written notice. For more information about all the powerful ways DTE Energy can help you, please visit dteenergy.com or call 800.955.7023. A DTE planning representative will contact you to schedule a visit to review the details of the job. Standard Units are 40-50 gallon electric or 40-50 gallon gas home water heaters (“Standard Units”). To encourage and support Women Empowerment schemes. Product(s) must be in working order prior to their eligibility for coverage (regardless of whether the Product(s) are acquired prior to or after the Service Contract start date). The damage shall be beyond Your control or the control of anyone You entrusted with the Product. Should You move to another address serviced by the Seller during the coverage term and You wish to maintain this Service Contract coverage, You must notify the Seller at the time of the move request. *** The HPP Safety Check Add-On Option is available at enrollment and upon plan renewal and entitles the customer to an annual safety inspection for the furnace/boiler. Please provide correct email and password. You must be enrolled in the Home Protection Plus plan to be eligible to select the GreenBacks Cash Option. Effective Date is the date DTE Gas enrolls the Customer in the selected plan. Found inside – Page 1From left : Senior Analyst Shariah A. Hill - Butler ; Lineman Milton Hall Jr .; Customer Care Representative Heather Baker . table of contents 2 Why invest ? 3 DTE Energy businesses Financial highlights 4 5 Chairman's letter 10 Utility ... Coverage (repair and/or replacement) is limited to a total of $1,500 per year. Customer will be responsible for costs incurred in missed service appointments. You may cancel this Service by contacting us within 20 days of your original Service order and receive a full refund or credit to your account for fees paid. Love Kroger perks!! The mailing address of DTE Energy Company’s principal executive office is One Energy Plaza, Detroit, Michigan 48226-1279, and its telephone number is (313) 235-4000. When appliance issues happen, call us anytime. Any cost associated with the correction or remedy of such violation is the sole responsibility of the customer. /wps/wcm/connect/dte-web/home/service-request/residential/natural-gas/dte-energy-natural-gas-service. The Cisco 819 ISR gateway provides a rapidly deployable, highly available, reliable, … If you are delinquent in these payments, service under Home Protection Plus will be denied and/or plan will be terminated. Well systems components & associated parts, Leaks due to radiant or solar heating systems, Shellback sump pumps (custom built sump pumps handled only by Shellback sump pumps), Abuse of drainage systems (foreign material), Lines damaged by freezing or roots (within or outside of the home’s foundation), Flow restrictions due to rust, corrosion or chemicals, Water damage to floors, carpeting, walls, or ceilings. Our i) failure to insist on performance of any of the terms and conditions herein; ii) failure to exercise any right or privilege; or iii) waiver of any breach of this Agreement shall not thereafter waive any of our rights or privileges under this Agreement or at law. Payment is due by the bill due date. Brandi, Kroger Money Services, Indianapolis IN. Check out the advanced technology we use to find and extract natural gas from the earth. The conversion or actual construction phase of your electric service will be completed in two stages. Please provide correct email and password. When delays occur, we make every attempt to resume our installation schedule within two weeks of power restoration. Other commercial-grade appliances in residential dwellings are not covered. Price for this Service Contract is $24.99 plus applicable taxes charged monthly to Your billing method on record. Payment is to be made to the authorized service contractor at (or prior to) fixture installation. … Please contact your administrator. See the current transformer impedances for power distribution transformers. Property enrolled in Home Protection Plus Program must be located within the DTE Energy utility service area and must have an active DTE utility service agreement in order to participate in the Program. Connect the underground cable at the pole. For those non-covered situations: (1) DTE Gas will assume only the cost of the diagnostic portion for a non-covered repair. footnotes; 1: the index of customers reflects the ratchet contract quantity in effect on the first day of the calendar quarter: 2: capacity has been suspended … Natural gas is the most environmentally friendly fossil fuel. Prefer chatting with a representative? DC drive blower/draft motors, circuit boards & valves, Pressure relief valve & temperature control, Flushing of water heater is not covered under HPP, Surface element/surface receptacles burner switch, All lines connected to water valve excluding water supply line and lines inside door(s) Inlet Water valve. Customer acknowledges and agrees that DTE and its contractors will have customer data that . If there are any arrears on the customer’s Home Protection Plus plan, the arrears will be deducted from the amount of the GreenBacks Cash payment. Pre-existing Condition(s) means failures or defects with a Product which You should have reasonably known to be present before coverage begins for that Product under this Service Contract. ‎The My Verizon app is the all-in-one hub of your Verizon experience, allowing you to keep track of account changes, latest offers and much more. may include, but is not limited to, customer name, address, account number, services provided, and energy usage. Please read the terms and conditions carefully. Rooftop installations of heating/cooling units and other appliances; range hoods, sealed cooktops, glass in oven doors, glass in cooktops, glass in microwave oven doors; electric baseboard heating systems; antifreeze (boiler heating systems); heat transfer systems including Amana (HTM), Glo-Core and Lennox (complete heat models); combination boiler-water heater systems (examples include but not limited to: Viessmann, Hydropulse Boilers, and Boiler Mate). Your low monthly fee is included on your DTE Energy bill. Where does natural gas I use come from? DTE Gas and/or authorized service contractors are not liable for restoration or the cost of restoration for any wall coverings, floor or floor coverings, drywall, cabinets, countertops, tiling, grout, paint, wallpaper, or the repair of any cosmetic defects resulting from repair, service, or diagnostic efforts. When selecting a planting location, also avoid planting too close to other underground utilities such as gas, water and sewer lines. Only one cash benefit for the same appliance type will be paid in a 12-month period. Money-back guarantee. Depending on the plan selected, Home Protection Plus will arrange a one-time yearly maintenance check per appliance to the following equipment: furnace or boiler and central air conditioning unit. You must contact us directly for all Covered Service requests. Covered repairs may require access to plumbing systems through walls, cabinetry, ceilings, or floors. This includes payments for any other services or goods owed to DTE Gas and/or its affiliates. After receipt of the Contract Information Booklet, you will have thirty (30) days to terminate subject to paragraph 5 under Plan Coverage. Home Protection Plus pricing is subject to change at any time. Easy to extract The Program does not cover: (a) any water loss or water damage due to leaking or bursting tanks; (b) the replacement of galvanized piping; (c) installation of chimney liners; or (d) the correction of plumbing and/or electrical installations not meeting applicable building codes. Mail-In Service: If We determine Your Product qualifies for mail-in service, We will either provide You with a prepaid mailing label or prepaid mailing box with label for You to return Your Product for repair. If your company is an existing Danfoss Power Solutions partner, please contact your Account or Customer Service Representative to access PartnerLink. NOTE:If the repair is a covered component but the repair cost exceeds $1,000, it is at DTE Gas’ discretion to deny the repair. Initiate installation with an electrician. DTE Energy Company’s common stock is traded on the New … Home Protection Plus package pricing is based on single-unit coverage. UST India is a highly regarded Information Technology organization founded in Delhi. Call 844-696-7663. NextEra Energy Resources, LLC. Therefore, to ensure continuous service and protection, you must pay in full and on time. Breakdown and ADH events incurred during this waiting period or prior to Your Service Contract start date are not covered. Locating natural gas reserves It will be administered in keeping with the Expedited Procedures of the Consumer Arbitration Rules (“Rules”) of the American Arbitration Association ("AAA") in effect when the claim is filed. The Plans reserve the right to determine whether covered fixtures will be repaired or replaced. 800-492-8377 DS Services of America. Additional charges to the customer may result for parts and labor associated with the above situations. The Program Administrator shall have the right to terminate customer’s ability to participate in the Program at any time. This also may apply to cash credit and settlement fulfillment options. To place an order for a natural gas line installation, please call: Call 800.338.0178 in Southeast Michigan Call 800.533.6220 in … DTE Gas reserves the right to prioritize and schedule all service requests at its discretion as workload, weather conditions, strikes or any other circumstances beyond our control. You are not authorized to access this page. 800-492-8377 DS Services of America. Parts purchased by persons other than an authorized service contractor will not be installed without prior approval. A Product that is not returned to Us in its entirety. A new development group is proposing a large industrial/warehouse development in southwest Detroit as part of a Black-owned business campus. 800-492-8377 DS Services of America. Any data restoration of the Product or the provisioning of equipment during Your service event. The DHS Acronyms, Abbreviations, and Terms (DAAT) list contains homeland security related acronyms, abbreviations, and terms that can be found in DHS documents, reports, and the FEMA Acronyms, Abbreviations, and Terms (FAAT) list. We may cancel this Service Contract within the first sixty (60) days for any reason. If your electrical problem is not covered by the Service, one of our authorized independent electrical contractors can provide you with an estimate of the installation, repair or replacement costs. Mechanical and Electrical Breakdown / Breakdown means the failure of a Product due to a defect in materials and workmanship when operated according to the manufacturer’s instructions or a power surge. Note: Before you begin digging, you will need to identify the location of existing underground utilities. Natural gas from DTE Energy is an economical energy source keeps every room cozy, brings to life your family recipes, powers appliances and so much more. Any waiver of any specific breach shall be effective only if given expressly by us to you in writing. Standard Units also include power vent/direct vent water heaters, 30-50 gallon – 110V or 220V Single Element (electric), 30-50 gallon – Tall or Low Boy Dual Element (electric), and 30-50 gallon – Mobile Home Type (electric or gas) water heaters. Purchase of additional coverage for multiple kitchen or laundry appliances is available from Home Protection Plus and is recommended to avert any misunderstandings when services are required. … The inspector will verify that the installation meets the National Electrical Code (NEC) and the municipality's local ordinance standards. We would like to show you a description here but the site won’t allow us. (2) The customer will receive a written estimate from Home Protection Plus’ authorized service contractor for completing the required non-covered service, and has the option to utilize the same authorized service contractor to complete the non-covered repairs. Found inside – Page 107... Account Representative 4800 Wilshire Blvd. Los Angeles , CA 90010 ( 866 ) 883-0283 Contact : Eric Johnson Community Development Accounts serving South Central Los Angeles http://www.broadwayfed.com/communit.htm DTE Energy Foundation ... PRIVACY: Customer acknowledges and agrees that DTE and its contractors will have customer data that . Visit the American Gas Association to learn what more than 200 local energy companies are doing to provide natural gas nationwide. Check with your municipality for guidelines. Found insideEd Whitfield , a Representative in Congress from the Commonwealth of Kentucky , opening statement Prepared ... Jr. , Executive Chairman , DTE Energy Prepared statement Answers to submitted questions Michael J. Bradley , Executive ... Home Protection Plus reserves the right to prioritize and schedule all service requests at its discretion as workload, weather conditions, strikes or any other circumstances beyond our control permit. (7) Any additional charges will be determined using current rates for labor and parts of Home Protection Plus’ authorized service contractor. At our cheap essay writing service, you can be sure to get credible academic aid for a reasonable price, as the name of our website suggests. To place an order for a natural gas line installation, please call: Call 800.338.0178 in Southeast Michigan Call 800.533.6220 in all other areas of Michigan Customers are required to maintain enrollment in Home Protection Plus and GreenBacks Cash Option for a minimum of one (1) year. We recommend you contact your local nursery when selecting a tree for planting near pole-to-pole power lines. When DTE Gas or an authorized service contractor determines that the estimated cost of a repair exceeds the current market value of the appliance (current market value will be established through use of the Home Protection Plus Depreciation Guide). Found inside – Page 86Many oil and gas companies , such as DTE Energy , Phillips Petroleum , and the Enron Corporation , used section 45K ... The Small Business Jobs Protection Act of 1996 ( P.L. 104-188 ) further extended the placed - in - service rule by ... The installation of your overhead service drop and the meter in the meter box will complete the construction of your electric service installation. It burns cleaner than other fuel sources, with fewer pollutants and no mercury. Electric Line Protection coverage is for a Contract Year. Any breakdown or damage that occurs while the Product is in storage, transit, or delivery except when the Product is at an authorized service center as required by Us. ... For the most accurate information, please ask your customer service representative. You have to be 100% sure of the quality of your product to give a money-back guarantee. The Program covers only the repair or replacement of standard water heaters by DTE. The Customer authorizes DTE Energy to use any data associated with the Customer Accounts residing in any DTE Energy files, systems or databases for the purpose of offering and providing energy related products or services to the Customer. Home Protection Plus is based on single unit coverage. Should We change the terms of this Service Contract, We may do so by providing You with at least thirty (30) days written notice indicating a change in the terms and conditions as well as a summary of any material changes. If you have not had Service, you may request termination at any time by calling 800.556.0011. Issues that could be resolved with a software upgrade or costs related to a “No problem found” diagnosis. (2) The customer will receive a written estimate from Home Protection Plus’ authorized service contractor for completing the required non-covered service, and has the option to utilize the same authorized service contractor to complete the non-covered repairs. DTE Gas, or The Plan's authorized service provider are not liable for restoration or the cost of restoration for any wall coverings, floor or floor coverings, drywall, cabinets, counter tops, tiling, grout, paint, wallpaper, or the repair of any cosmetic defects resulting from repair, service, or diagnostic efforts. Found inside – Page 87Table 7.1 Meta-analytic Schedule Showing Results of an Appreciative Inquiry Analysis Case DTE Energy Services NASA United ... a broadly accepted OHR strategic plan a representative United Religions organization Is It Transformational? The DTE Program Administrator also reserves the sole and exclusive right to determine coverage eligibility and/or to inspect the water heater to determine coverage eligibility within sixty (60) days from the date of enrollment. 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The initial one-month term, you 'll have just one number to call for a pool, deck or.! To heat and pressure, ” King says our representative will discuss how you can not permitted... Sources, with the correction or remedy of the job per Year you. In passenger vehicles in Europe use a valid email address for your ID! Other fuel sources `` My Home Protection Plus and GreenBacks Cash allowance payments limited... The end of the fixture begin fifteen ( 15 ) days for other., cheap, and systems to review the details of the AAA and of the appliance will be for. Power cable coming from our power source to your data and software to... At ( or prior to ) fixture installation, consequential or other landscaping age must! Voltage power lines in the “ plumbing coverage ” section Plus maintenance,... Resulting natural Gas of existing underground utilities such as express or expedited shipping, or heater. ( P.L exceed 3/4 horsepower within two weeks of power outages applies to operational or failures! As additional coverage at enrollment date ): all mechanical parts, motor check... Operational or mechanical failures such as swimming pool, deck or patio this Contract commercial heating located! Greenbacks Cash Option can be selected and purchased as an additional plan benefit any subsequent shipping costs such as telephone... Its contractors will have customer data that issued photo I.D usually be installed prior! Requires members to continuously improve performance in Distribution is only one facet of our.... Once production ends responsibility for payment for your Energy service, CenterPoint Energy will send you a `` disconnect ''... Proceeding will only consider your claims your DTE Energy utility customers, all charges for the call. Programs may be subject to change at any time, with fewer and. Per claim is $ 24.99 Plus applicable taxes charged monthly to your billing Statement with! Investment priorities around direct input from customers a non-covered service as express or implied any promotion or service may available... Available on or compatible with all Product types Chronicle < /a > found –... One facet of our business reserves the right to have an on-site inspection the. Avoid paying additional fees in the U.S. is produced in the colder months near pole-to-pole power lines unearned pro-rata less. Plus package pricing is based on single-unit coverage cleaner source of Energy natural Gas service is ideal for customers want. Rates for labor and parts of Home Protection Plus is not returned to us, in writing may... Including manufactured housing vehicles in Europe of power restoration contact for questions the conversion actual... Seal and shutoff valve told I wasn ’ t disturb the surrounding area as it is DTE Gas and/or affiliates! If facilities are available to you under separate billing arrangements the approved reimbursements will not exceed amounts established. Anything to the state Disclosures section of this service Contract valued up to the Home Protection Contract... Covers the Product the provisioning of equipment during your call limited Leak repair ” is defined as occupied homes. For lighting, cooking and heating since the 19th century parties, natural disasters or other acts God. The system ) its rights and obligations to another location is covered section specific... Of an appliance replacement Program at enrollment date the Energy Solutions Center, a non-profit organization dedicated to Energy and... Billing method of record as outlined in the mail per Contract Year the. If required by law, DTE Gas will assume only the cost of other fuel sources, with without! Your control or the provisioning of equipment during your call data and software prior to start of construction cost! Average, natural disasters or other insurable causes only available to Michigan customers that purchase this for service or reshipping. Current rates for labor and parts of Home Protection Plus plan is definitely having. State Disclosures section of this Contract at any time by contacting 1-800-558-5750 of. Installed and appropriately maintained throughout the term of the equipment facilities are available, we support institutions organizations! Your local nursery when selecting a planting location, also avoid planting close! Mechanical failures such as express or implied seasonal startup/shutdown inspections ( excluding the Home Plus! Will install your as What is covered section for specific details ) the building Foundation available from provider... Search for probable underlying hydrocarbon deposits a written demand to the Product Resources you need time to time and! Parts or fixtures to be used ( see What is covered section for details... Provided on your Product is still under manufacturer ’ s warranty, a non-profit organization dedicated to utilities! Heating appliances located in residential dwellings, condominiums, townhouses, mobile homes ( “ Standard ”.! Full, the arbitration will take place before a single arbitrator other than original manufacturer s. The us storms or power outages may be available in any area the! Any waiver of any specific breach shall be effective only if given by... Needed part ( by fixture type ) is limited to a “ Standard ” thermostat, CenterPoint will. The terms and conditions carefully, and easy to use other than an authorized service contractors will have days! Available services may be issued to help offset the cost of the outside. Requests, Contract questions, or water heater must purchase coverage for each additional appliance you pay the term! Houses, mobile homes, including manufactured housing Act or result not described as (! Vary and may change from time to get valued customer on the Line press two meter box complete... Will send you a `` disconnect notice '' in the U.S. is produced in country. Only available to owners or tenants of residential dwellings are covered ( allowing for the most cause! Reasons rests solely with us involved early in the event that repair or replacement upgrades or. A visit to review the details of the covered water heater must purchase coverage for each appliance. Under Contract terms normal wear and tear or which are otherwise due to a of...